Compliance and in-house maintenance

Maintenance is the part most agents get wrong

Outsourced repairs are slow because nobody in the chain is accountable. We employ our own maintenance teams and run our own vans, which means a job raised in the morning is usually attended the same day and always on our standards rather than a contractor's.

Compliance managed centrally

• Gas safety certificates tracked and renewed before expiry
• Electrical installation condition reports on a five-year cycle
• Fire risk assessments, alarms and emergency lighting for blocks
• HMO and selective licensing applications handled with the council
• EPC ratings reviewed and improvement works costed

Bringing stock up to standard

Portfolios that come to us from other agents frequently arrive with gaps. We audit everything on arrival, produce a schedule of what is missing and what it will cost, and put it right. One portfolio landlord had their whole portfolio brought to compliance standard in a matter of weeks.

Why councils care about this

A local authority placing a household is putting its own duty on the line. Compliance is the first thing they check and the fastest way to lose a contract. Keeping it airtight is why boroughs keep coming back to us with more units.